Founded in Parma, Italy in 1992 by Carlo Stradi and Alberto Campanini, every year Custom reinvests in technology, innovation and resources so it is always one step ahead of the market’s needs.
The goal of continuing investments in technology, human resources and ongoing research is to offer integrated solutions and value-added services to meet our partners’ needs, while also supporting them with multi-industry solutions. The Custom Group’s technology allows current and future challenges to be met in the best possible way, not just through a product that partially meets a need, but with truly dedicated solutions, created while also taking latent requirements into consideration.
An approach that requires internal planning and management of all actions required for the creation, distribution and installation of solutions.
Air traffic is on the up, and so are passenger numbers. As a result, airport facilities need to make the most of all potential services in order to improve passenger experiences. Custom’s complete solutions for the aviation industry simplify all printing and control processes in airports, especially when it comes to printing boarding cards, luggage labels and plane tickets. Custom has engineered multi-bin compact printing solutions for both check-in desks and self-service ticketing with eye-catching and stylish designs, meeting all primary airport needs.
Custom is recognized on the international scene for setting the benchmark in the design and creation of retail solutions, providing automated and innovative services to the public. Growth in terms of numbers, but above all in its offer. A continually evolving approach towards the customer, that begins with listening to the market, allowing for the identification of integrated solutions to offer the customer a complete combination of hardware, software and services. Custom offers complete solutions for the Retail sector that guarantees speed at the point of sale, optimization of omni-channel capabilities and increased productivity thanks to the many configurations of the PC POS terminals, to the innovative printing solutions for receipts, to the range of complementary products or accessories for the point of sale and to the vertical applications that characterize the Custom’s proposal differentiated and customizable for all sectors. The attention to design, the search for advanced but easy-to-use technologies and the worldwide support are the requirements that Custom offers to satisfy the most demanding needs of Retailers.
Security is a fundamental characteristic for ATMs and cash machines. Custom designs reliable cutting-edge technology for all self-service printing needs, providing complete, top-performance solutions. Innovative software and compact print solutions, including magnetic card reader writers and chip cards (manual and motorized), complete with vandal-proof and anti-pollution full shutters. Thanks to our impeccable customer support services, Custom is able to provide efficient and tailored solutions for the ATM/cash machine sector
TRANSPORTATION & LOGISTICS
Demands on transport and logistics companies have become increasingly inflexible and often involve complex management issues, in which time and efficiency are key factors. Custom’s logistics solutions simplify all label-printing and barcode scanning processes, with the support of tailored cutting-edge software. Custom offers a wide range of process-monitoring solutions in order to reduce waiting times and increase working capacity, while guaranteeing a high level of security, safety, efficiency and productivity in loading and unloading areas
SELF-PAYMENT & INFO-KIOSK
We live in a world where the concept of self-service is becoming increasingly popular, allowing customers to use services independently and save time. Custom’s hardware, software and service solutions are ideal for self-payment kiosks: from vending machines to public and private healthcare facilities, the banking sector, and public administration. Custom provides kiosk printers, self-service printers, cash machine printers, ticket dispensers and OEM scanners. Custom’s quick and reliable solutions for the self-payment & kiosk info sectors have been designed for people looking for the very latest technology in high-quality printing.
ENTERTAINMENT & HOSPITALITY
Consumers frequently need to print tickets on a daily basis, whether they’re spending their free time with friends at an event, at the movies, at the theatre or at a concert. Custom offers full ticketing solutions, featuring quick printing and compact designs, with printers for ticketing counters, self-service ticketing counters, and events. Equipped with next-generation RFID technology – both HF for short distances and UHF for longer distances – Custom’s ticket printing solutions satisfy all primary customer needs. Custom’s ticketing solutions come with a range of accessories and additional features that complement its product range.